News & Insights

We help people resolve debt through a three-step journey: self-service tools, support from our phone team, and face-to-face community visits across Australia, which is our most trusted customer channel. We check for vulnerability, tailor fair and sustainable arrangements, and consider debt relief wh…

Independent ImpactLab analysis shows that in FY24 (1 July 2023 to 30 June 2024) we created $160m in lifetime social value, delivering a social return of $1:$10.30 to New Zealanders. We are looking to carry out a similar study for our Australian customers. Most value is created in Health (67%) and In…

An independent AUT University study of New Zealand customers found significant improvements in mental health and general wellbeing, strong gains in Financial Locus of Control, and reductions in risky behaviours after engaging with DebtManagers. Across 29 measured items, none showed a statistically s…